SLS Helpdesk

SLS Support for Home-based Learning

School Operating Hours

During school operating hours, parents/students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.

School-based Helpline: 6315 7600 Email: springdale_ps@moe.edu.sg
Mondays - Fridays: 8:00 am - 4:00 pm

For other matters, parents/students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.

Non-School Operating Hours

Students can only contact the SLS Helpdesk outside the school operating hours.

SLS Helpdesk: 6702 6513
Mondays - Fridays: 4:00 pm - 9:00 pm
Saturdays: 9:00 am - 9:00 pm

*Closed on Sundays & Public Holidays

Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.

If you have any difficulty accessing SLS, you may also visit the SLS Login Troubleshooting page for responses to common issues:

https://static.learning.moe.edu.sg/UserGuide/login-troubleshooting.html#